At SPINEDENIM, we are committed to providing you with a safe and flexible payment experience. Please review our payment policy to understand the methods we accept and how we process your payments.

1. Accepted Payment Methods

We accept the following payment methods:

• Credit Cards (processed securely via Stripe):
  • Stripe/MasterCard/Visa/American Express (AMEX)/Discover and JCB
• PayPal
  Pay securely using your PayPal account or PayPal Guest Checkout.
• Checks
  We accept payment by personal or business check. Orders will be processed once the check has cleared. Please allow 5–7 business days for check clearance.
• Money Orders
  Make your money order payable to SPINEDENIM. Orders will be processed upon receipt and verification.

Note: All transactions are charged in U.S. Dollars (USD). For international orders, your bank may apply additional currency conversion or processing fees.

2. Secure Payment Processing

Your security is our priority. All credit card payments are processed through Stripe, a PCI-compliant and encrypted payment gateway. We do not store your credit card details on our servers.

3. Order Confirmation

Once your payment has been received and processed:

• You will receive a confirmation email with your order details and receipt.
• If paying by check or money order, your order will be confirmed once the payment clears.

If you do not receive confirmation within 24 hours, please check your spam/junk folder or contact us directly.

4. Payment Troubleshooting

If you experience issues completing your payment:

• Ensure your billing information matches your card or PayPal account
• Try a different payment method
• Contact your payment provider for verification

If problems persist, please reach out to our support team for assistance.

5. Contact Information

• Company Name: Spinedenim
• Website Name: Spinedenim
• Address: 1202 Evans Rd APT 517, San Antonio, TX 78258, United States
• Email: support@spinedenim.store
• Company Number: 82-4021668
• Contact Form: Click Here
• Business Hours: Mon-Sat: 8:00 am–5:00 pm (GMT-05:00) Eastern Standard Time (New York)
• Response Hours: Our customer service crew commonly responds within 24 hours.

We reserve the right to modify this Payment Policy at any time without prior notice. Please refer to this page for the most up-to-date information.

Thank you for shopping with SPINEDENIM.